Wednesday, October 18, 2017

Preparing Facilities For Multigenerational Travelers

october18_2017

It’s been official for a while now: multigenerational traveling is a trend. Multigenerational trips – defined as those involving at least three generations – create both challenges and opportunities for facility managers at hotels and lodges. Given that 47 percent of people over the age of 45 plan to take a multigenerational trip next year, based on an AARP survey, facility managers and building owners might find these tips helpful:

  • Public spaces like restaurants must be able to accommodate diverse groups; facilities may need to purchase larger tables and different kinds of chairs.
  • Guests of all ages are interested in well-maintained grounds. For older guests, grounds are a space of relaxation and contemplation. For children, active recreation.
  • It’s great to be with family, but it’s also exhausting. Guests will need private spaces to help them relax; these spaces should cater to each generation’s need for physical comfort and relaxation.
  • Family-friendly guest rooms can require more maintenance. Multigenerational guests may want to cook full meals and bring their pets.
  • With older guests, accessibility and safety can be a concern. Slip and trip hazards must be addressed.
  • Younger guests may embrace energy-efficient practices, but guests of other generations may leave lights on and HVAC systems running while out, and expect fresh bedding and towels each day.
  • As always, guest comfort is paramount. With different sleep and activity schedules, each generation creates its own peak load time, making versatile and quiet mechanical systems a necessity.

To read more about how to prepare for multigenerational traveling, check out our Facility Management newsletter here.

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